Privacy policy

This Privacy Policy describes how modern-aussies.com.au (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.

“Log files” track actions occurring on the Site and record data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record browsing information.

When you make or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Providing Products and Services. We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications to you related account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our store (Shopify’s privacy policy available on their website). We also use Google Analytics to help us understand how customers use the Site (Google’s privacy policy available on their website). You may opt out of Google Analytics using the tools provided by Google.

We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or warrants, or otherwise protect our rights.

OVERSEAS DISCLOSURE

Some Personal Information may be stored or processed outside Australia, including in the United States and Canada, where our service providers such as Shopify, Google, and analytics or email providers operate. We take reasonable steps to ensure overseas recipients handle your information in accordance with the APPs.

BEHAVIOURAL ADVERTISING

We use your Personal Information to serve targeted advertising or marketing communications we believe may be relevant to you. For more information on targeted advertising, visit the Network Advertising Initiative’s educational page.

DO NOT TRACK

We do not alter our data collection or practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS 

You have the right to request access to the personal information we hold about you and to request that it be corrected, updated, or deleted where appropriate under the APPs. If you would like to exercise these rights, please contact us using the details provided below.

If you are a European resident, you have additional rights under GDPR. Your information may also be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We retain Order Information for our records unless and until you ask us to delete it.

CHANGES

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

COMPLAINTS & CONTACT INFORMATION

If you have questions about this policy, would like to access or update your personal information, or want to make a privacy complaint, please contact us at:

📧 Email: support@modernaussies.com.au

We will review and respond within a reasonable timeframe.